Brockwells Forestry Limited are tree surgery contractors, specialising in overhead utility line clearance

Company Executive Summary II

Business Planning

Tree clearance around power lines has become increasingly complex over recent years due to:

Stringent health & safety and environmental legislation and guidelines (for example, G55)
OFGEM requirements and determinations (for example, reducing CMLs)
Increasing data requirements (for example, climbable trees)
Technological changes relating to tree cutting (for example, live line working)
Data management changes (for example, hand held data collection devices)

Brockwells Forestry has established a strategic framework, which includes mission, a set of values and strategic objectives. We believe that this provides a long term platform for future business growth and development.

Our strategic objectives are linked to action plans with associated performance measures, typically reported using the balanced scorecard approach.

Key events over the last 2 years relating to our continued business improvement approach:

Implementation of an action plan in March 2003 to achieve enhanced EFQM model compliance
Establishing a detailed business process model in November 2003
Appointment of a Planning Director October 2004
Balanced Scorecard implemented June 2003 and enhanced in May 2004
EFQM audit September 30th 2004 - score attained 392

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Contract Mission

Our mission for this contract opportunity will be to:

Achieve Partnership, Performance and Excellence with Central Networks over the initial year and subsequent years.
Keep the Low Voltage power lines clear and free of faults caused by trees.
Maintain our commitment to provide a safe environment for employees, customers and members of the public, wherever we work.
Work in harmony with the environment to minimise the impact of our work.
Seek innovative ways of providing added value to valued clients

Values

Business values that would be applied to this contract are:

Technical competence
Professional and Quality image
Open book "Partnering" relationships with the client and suppliers
Commitment to Health and Safety
Care for the Environment
Commitment to training
Investment in Plant and Machinery
Service excellence
Develop personnel with the business
Interaction with customers and members of the public
Establish a corporate culture that engenders innovation and continual improvement

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Company Executive Summary